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BE FORWARD POINTS Program Agreement

  • Definition

    Terms or expressions used in these terms and conditions are defined as follows, unless the context specifies otherwise:

  • General

    The following Terms and Conditions govern the BE FORWARD POINTS Program, which is owned and operated by BE FORWARD.CO., LTD. Each member participating in the program and using the BF Points Platform is bound by these Terms and Conditions, which are applicable at the following websites:
    https://sp.beforward.jp or https://autoparts.beforward.jp

  • Enrollment

    By participating in the Program, Member(s) can earn Points subject to these Program Terms. Continued use of the Account and participation in the Program constitute the Member's consent and agreement to abide by the most current version of these Program Terms as may be posted from time to time at beforward.jp. Member(s) are responsible for remaining knowledgeable as to any changes that BE FORWARD may make to these Terms and Conditions.

  • Earning BF Points

    BE FORWARD may offer different promotions which allow Member(s) to earn Points for purchases of goods, use specific services, or any other actions from time to time. Such promotions will be notified by way of email, newsletter, or on BE FORWARD's website (https://sp.beforward.jp/support/bf-points) or by using any other suitable means. At any time, BE FORWARD reserves the right in its sole discretion to add, remove or change the number of Points awarded, as well as the actions that Member(s) can perform to earn Points.
    Points can be tracked through My Account. Points for the purchase of goods will be awarded only:
    1) after full payment for the ordered item has been confirmed, and 2) a day after shipping the ordered item. Please note that it may take a few weeks for the earned points to be reflected if Member(s) make payments via a local agent, local bank, PayPal, or card.

  • Registration and Account

    Registration. To participate in the Program, the Member(s) must agree to the terms herein and register at https://mypage.beforward.jp/clients/signup/ to use an Account.

    Accurate Information. Member(s) must provide and maintain complete and accurate information during Member(s) participation in the Program. BE FORWARD has the right to confirm and verify the truth and accuracy of registration and Account information at any time in its sole discretion.

    Account Security. Member(s) are responsible for all activity on his/her BE FORWARD Account and for loss, theft, or unauthorized disclosure of the password. Member(s) must provide BE FORWARD with prompt written notification of any known or suspected unauthorized use of the Account or breach of the security of the Account. Lost, stolen, or expired Points will not be refunded, replaced, or extended.

    Member(s) shall not combine, transfer, or share Points from one Account to another. Even if Member(s) have multiple Accounts, the accounts and Points cannot be combined.

    Member(s) shall not sell any Points or perform any other action in any manner to violate or attempt to subvert these Reward Terms and Conditions.

    Member(s) are responsible for ensuring the accuracy of Points in the Account and are encouraged to check the Account regularly. If Member(s) believe that Points were not properly accrued to the Account, Member(s) must contact our customer service within 14 days from the date when the Point-earning activity occurred.

  • Points Expiration

    Unredeemed Points will automatically expire after one (1) year from the date when points are awarded. If Member(s) redeem Points, the old Points will be redeemed first so that the newer Points remain in the Account.

  • Points Redemption

    Using Points for purchases at BE FORWARD

    Member(s) earned Points can be redeemed with available items on https://sp.beforward.jp and https://autoparts.beforward.jp.
    In the case of https://sp.beforward.jp, Member(s) may redeem Points by applying them upon making an order with Buy Now, which is an instant ordering service available when logged into "My Account". In the case of https://autoparts.beforward.jp, Member(s) may redeem Points by adding the item/s that Member(s) are interested to buy into a cart and then apply the Points upon making an order when logged into "My Account".
    Member(s) are responsible for any taxes and duties imposed on the items. BE FORWARD does not pay any additional compensation for taxes to Member(s). The number of Points redeemed is written on the Invoice. BE FORWARD does not issue any undervalued invoices and does not accept such requests.
    The exchange rate of the Points to the other currencies is notified on BE FORWARD's website (https://sp.beforward.jp/support/bf-points).

    Transferring Points to PayPal Wallet

    Member(s) earned Points can be transferred to a PayPal account. The minimum and maximum redeemable points, the transfer limits, the exchange rates, and the transfer charges are available on BE FORWARD's website (https://sp.beforward.jp/support/bf-points). BE FORWARD reserves the right in its sole discretion to change such conditions at any time.

    Member(s) must have a PayPal account and provide accurate PayPal account information to BE FORWARD. Member(s) may transfer Points to PayPal by applying at (https://mypage.beforward.jp/redeem_points). It may take a few hours to reflect the transferred Points in the PayPal account. Lost or stolen Points will not be refunded.

    Member(s) are responsible for any taxes that may be due related to the transfer and participation in the Program.

    The Points can be transferred only in USD. Member(s) are responsible for any fees associated with currency exchanges.

    Transferring Points to PayPal is available in the following countries and regions only:

    Argentina, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Botswana, Bulgaria, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Croatia, Denmark, Dominican Republic, Estonia, France, French Guiana, Georgia, Germany, Guadeloupe, Guatemala, Honduras, Hong Kong, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kenya, Korea, Kuwait, Latvia, Lesotho, Lithuania, MOLDOVA, Martinique, Mauritius, Mexico, Morocco, Mozambique, Netherlands, Norway, Oman, Panama, Peru, Poland, Portugal, Qatar, Republic of El Salvador, Republic of Nicaragua, Republic of South Africa, Reunion, Romania, Saudi Arabia, Senegal, Serbia, Singapore, Slovak Republic, Spain, Sweden, Switzerland, TAIWAN, Turkey, UAE, USA, United Kingdom, Uruguay, Venezuela, Vietnam

  • Changes

    BE FORWARD reserves the right to revise these Program Terms at any time with or without notice, including (but not limited to) the rules for earning and redeeming Points, the expiration policy for Points, and the products and services for which Points may be earned and redeemed.

  • Termination

    If BE FORWARD determines, at its sole discretion that Member(s) engage in any unlawful activity, we may terminate this Agreement immediately and thereafter inform Member(s) in writing of the reasons thereof. The BF Points Program may be discontinued at any time by BE FORWARD's sole discretion.

  • Breaches by Member(s)

    BE FORWARD has the right to terminate Member(s) in the event that Member(s)

    • a) commits any act of fraud or theft against BE FORWARD or its official agent; and/or
    • b) commits an act that brings BE FORWARD into dispute; and/or
    • c) fails to perform obligations in terms of this Agreement.
  • Limitation of Liability

    BE FORWARD shall not be liable for any loss caused by any attempt by malicious hackers to deliberately damage BE FORWARD website, undermine the legitimate operation of the program, or steal any personal information. Such attempts shall be a violation of criminal and civil laws and BE FORWARD reserves the right to seek damages from any such individual/s to the fullest extent permitted by law.

    BE FORWARD reserves the right, in its sole discretion, to cancel, terminate, modify, or suspend the program, should a virus, bugs, non-authorized human intervention, fraud, or other causes beyond its control corrupt or affect the administration, security, fairness or proper conduct of the program.
    All purchase orders are subject to BE FORWARD's Terms and Conditions.

  • Governing Law and Dispute Resolution

    This agreement is governed by and construed in accordance to the laws of Japan. As a condition on registering in this program, members agree that any and all disputes which cannot be resolved between the parties, and causes of action arising out of or connected with this program, shall be resolved individually, without resort to any form of class action, exclusively before the Tokyo District Court or Tokyo Summary Court in Tokyo, Japan having jurisdiction.

  • General Terms

    BE FORWARD reserves all the rights, in its sole discretion, to withdraw, cancel, suspend, extend or terminate this Program in whole or in part or to vary, delete or add any Terms and Conditions of this Agreement herein at any time.

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